SHIPPING POLICY
At Jannat Collections, we strive to ensure timely delivery of your orders. Please review our shipping policy below for detailed information regarding expected delivery times, shipping charges, order tracking, and more.
EXPECTED DELIVERY TIME
Within Pakistan:
- Unstitched Items: 6-8 working days
Outside Pakistan:
- Unstitched Items: 14-18 working days
PLEASE NOTE: These are tentative delivery times and may vary depending on the designer.
SHIPPING CHARGES
- Within Pakistan: Shipping charges will be calculated at the time of checkout based on the size of the package and destination.
- Outside Pakistan: Shipping charges will also be calculated at checkout based on package size and destination.
We endeavor to dispatch orders as soon as possible and are continuously working to reduce delivery times.
PAYMENT INFORMATION
- For Cash on Delivery (COD) orders, payment will be collected from the shipping address by the courier company.
- For certain orders, payment needs to be cleared in advance at the time of placing the order.
Please note: Due to certain restrictions, we are unable to provide deliveries to India and Bangladesh.
ORDER TRACKING
Once your order is dispatched, you will receive a shipping confirmation email containing your carrier information and tracking number. Please check your Junk/Spam folder if you do not see this email in your inbox.
CUSTOMS AND DUTIES
Your order may incur customs and import duties upon arrival in your country. Jannat Collections is not responsible for any taxes or duties charged by customs authorities, and payment of these fees is necessary to release your order from customs.
CUSTOMIZED ORDERS
Customized orders may require an additional 7 working days for completion.
CONTACT INFORMATION
For any questions regarding our shipping policy or if you need assistance, please contact us at:
- Phone: 03291812998
- Email: jannnatapparels@gmail.com